| An
Introduction to The Wicker Express |
Since 1984,
The Wicker Express has been committed to providing a flower and
gift delivery service which combines good taste, value for money
and reliable service.
Today, although we have grown to be one of the largest independent
florists in Hong Kong, every flower arrangement and gift basket
still receives the utmost care and attention from our staff. |
| Our
Mission |
| We consider
our flower arrangements and gift baskets to be our customers' ambassadors
of goodwill. Our mission is to give genuine and lasting pleasure
to that special person who receives a The Wicker Express flower
arrangement or gift basket. |
| Style
& Substance |
The
"natural" look has been the mainstay of our design philosophy since
our inception.
We believe that the natural beauty of the freshest and most beautiful
flowers in the world can best be highlighted by more subtle arrangements
and simpler packaging.
The flower content of our arrangements (the value of flowers in
each arrangement calculated as a percentage of the retail price)
is one of the highest, if not the highest, in Hong Kong to provide
better value for money. |
| Innovative
Design Team |
| All the
flower arrangements in this Website have been designed by our florists,
many of whom have been trained in the best floral schools in London
and Paris. We have a substantial library of flower reference books
which serves as handy resources for our customers and staff . We
take great pride in the originality of our arrangements which integrates
both the East & the West. |
| Personalized
Attention to Detail |
| Every flower
arrangement is signed by the florist who made the arrangement because
they take personal pride in their work. In fact, the smallest bouquet
and the largest function receive the utmost care and attention of
our floral design team and our Customer Service staff. |
| Flower
Expertise |
 We
have a passion for flowers. This Website is a product of that passion
(or obsession !!!)
We have substantial knowledge about cut flowers and consider ourselves
as a moving force in the industry as we look for new and better
ways to give our customers more choices and better value. |
| Premium
Grade Flowers |
 We
use only the best grade of flowers in our flower arrangements because
there are more varieties and they provide a longer vase-life.
An analogy that we like to use is that if you are paying for the
workmanship of a fine tailor, he should be provided with the finest
fabric to work with. The operating cost structure of the flower
industry in Hong Kong (and the inherent fixed cost of importing
flowers from overseas) is that by paying a little bit more for the
best grade of flowers, you get much much more value for your money.
|
| Freshest
Flowers In Town |
 We
have air shipments of flowers coming from Holland and New Zealand
3-4 times each week so our flowers are the freshest in Hong Kong. |
| More
Flower Choices |
| We have
direct access to over 600 species of the freshest flowers available
in the Dutch flower auction in Aalsmeer, Holland and New Zealand.
We can also source flowers through local wholesalers. |
| Lowest
Flower Costs |
 Direct
buying from overseas means our flower costs can be 20%-40% lower
than buying through intermediaries. We pass these savings to you
so you get more flowers !!! |
| Professional
Flower-Care |
| Our flowers
are processed & treated with "Floralife" plant food and carefully
conditioned in our spacious cool room immediately upon arrival from
the airport. We pamper our flowers with TLC (tender loving care)
to make sure they stay fresher longer and open to their fullest
bloom. |
| Exclusive
Packaging Designs |
| Many of
our baskets, containers and packaging materials are exclusive designs
imported directly from Europe, the US and elsewhere in Asia. For
this reason, we can provide you with unique designs at a reasonable
price. |
| More
than Just a Flower Shop |
| We also
offer a selection of baby baskets, fruit baskets, wine baskets and
food hampers for every special occasions. |
| Guaranteed
Best Value for Money |
| We provide
the best value for money because we enjoy economies of scale not
enjoyed by smaller flower shops because we buy our flowers and our
accessories direct from overseas suppliers. |
| Reliable
Delivery Service |
| We offer
prompt and reliable delivery service to any office or home address
in Hong Kong and Kowloon. As we operate our own fleet of delivery
vans we have complete control over their delivery schedules. |
| Corporate
Services |
 We
can design special flower or gift arrangements for your company
incorporating your company logo and colours. We believe that corporate
flower and gift arrangements are important public relations communication
vehicles between you and your clients.
We can provide flower arrangements for your office on a weekly basis,
venue decoration for exhibitions and promotional packaging/delivery
service for your product launches.
In total, we have over 9,000 sq feet of workspace and warehouse
capacity so that we can handle even the largest jobs. |
| Stringent
Quality Control System |
Our "Petals
of Quality" quality control system is unique in the industry. Every
customer will receive a colour photograph of the arrangement identified
with your invoice number together with a feedback form. The recipient
also receives a similar feedback form* which is tabulated on a weekly
basis and 99% of the feedback are positive.
*Photograph and recipient feedback form are not available for overseas
Interflora orders. |
